Our Story
Waterhouse Water Systems was founded in 1966 in Cedar Rapids, Iowa — at a time when water treatment was a specialized service most homeowners had never thought about. Our founders recognized something simple: every home’s water is different, and treating it correctly requires testing first, not guessing.
That principle has guided three generations of family ownership. Today, Waterhouse serves the same Cedar Rapids metro communities we always have — with the same commitment to honest assessment, right-sized recommendations, and equipment that stands behind what we say it will do.
We’re an Authorized Independent Kinetico Dealer, which means we install and service Kinetico’s full line of non-electric water treatment systems — backed by industry-leading warranties and a manufacturer that shares our values around quality and customer service.
Why Choose Waterhouse
We know there are other options for water treatment in Eastern Iowa. Here’s what we believe sets Waterhouse apart:
- We Test Before We Recommend Every project begins with a professional in-home water analysis. We don’t sell you a system based on a zip code or a conversation — we test your actual water and tailor the recommendation to what we find.
- We Don’t Oversell Not every home needs the most advanced system on the market. We match the right solution to the actual problem — which sometimes means a simpler solution than you expected.
- We’re Local and We’re Staying Three generations. Sixty years. Cedar Rapids is our home too, and we’ve built this business on long-term relationships — not one-time transactions.
- Residential & Commercial Expertise We serve both homeowners and businesses across Eastern Iowa with the same test-first approach, regardless of scale.
- We Back What We Sell Kinetico systems come with a 10-year bumper-to-bumper warranty, and Waterhouse stands behind every installation with ongoing service, maintenance, and responsive local support.
Meet the Team
Our Commitment to Eastern Iowa
We’ve watched Cedar Rapids grow and change over six decades. We’ve served thousands of homeowners and hundreds of businesses across Marion, Hiawatha, Robins, Iowa City, and surrounding communities. And through all of it, our commitment has stayed the same: understand your water, recommend the right solution, and be here when you need us.